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About Us

eWatches, headquartered in Miami, Florida, is the pre-eminent online retailer of luxury men's and women's timepieces at affordable prices. Founded in 1999, eWatches offers an impressive collection of today's most distinguished watches from Breitling, TAG Heuer, Invicta, Gucci, Movado, Cartier, Rolex, Perrelet, Lucien Piccard, U-Boat, Maurice Lacroix, Raymond Weil, Swiss Legend and many more.

Each and every watch sold at eWatches is guaranteed to be 100% genuine, authentic and brand-new. Each timepiece we sell comes in its original box with the serial numbers intact.

At eWatches, your complete satisfaction is guaranteed. We offer Free, No Hassle Returns if for any reason you're not satisfied with your purchase. What's more, you'll enjoy complementary delivery with your purchase.

Today, when high-end luxury wristwatches and extreme high prices are synonymous, eWatches stands out. We believe that quality shouldn't have to cost a fortune. Brand-name luxury watches should be as economical as they are extraordinary.

eWatches has been in business for over 15 years and complete customer satisfaction is our utmost priority. Many of our customers have been with us from the start and our longevity and success can be attributed to these customers who have shopped with us again and again…along with the associates and colleagues they've referred to us.

We at eWatches are dedicated to offering our customers the very best shopping experience with thousands of premium timepieces to select from, along with our 100% Satisfaction Guarantee, Money Back Guarantee, Complementary Shipping and returns on all domestic purchases and extraordinary low prices.

eWatches sources the top watch lines from manufacturers and distributors throughout the globe, giving us the buying power to offer authentic, new watches at the very lowest prices guaranteed.

Our watches are genuine, authentic and new and we guarantee the watch you purchase from us is 100% genuine, authentic and new. What's more our watches are backed by our own warranty, which meets or exceeds the manufacturers' warranty period.

At eWatches You'll Experience:

  • 100% AUTHENTIC WATCHES
  • FREE, NO HASSLE RETURNS
  • COMPLIMENTARY DELIVERY
  • MONEY BACK GUARANTEE

What are your hours of operation?
The hours of operation are:
Monday thru Friday 9:00am to 5:00pm eastern standard time.

Is your website secure?
Yes, we use state-of-the-art data encryption technology to protect our customer's information. Secure Socket Layers (SSLs) encrypt the information sent between your computer and our database. In addition, we use Internet fraud screening to protect credit card transactions.

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Terms and Conditions

Click here to see the terms & conditions of our site.

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Reseller

If you'd like to become a vendor or if you have any questions whatsoever about becoming a vendor please contact our VP of Sales Carly Arna at carna@swisswatchintl.com.

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Policy

Return Policy
eWatches.com will gladly accept the return of new, unused, and undamaged merchandise within 30 days from delivery date with an RFI/Order number. Returns after 30 days are subject to a 20% restocking fee.

  • RFI Request for Return You must obtain a Return For Inspection (RFI) number. This number will be the same as your order number. We will not accept any returned merchandise without an RFI number. Contact a Customer Service Specialist by contacting our Toll Free Number 1-866-799-2824 if you have any inquiries on return.
  • The returned merchandise must be in its original condition and accompanied by proof of purchase and the original copy of the warranty, as well as the original documentation and packaging; otherwise the return will not be honored.
  • Damaged Box or Damaged Product If you receive damaged or incorrect item(s), contact a Customer Service Specialist no later than 5 business days after receipt. If there is extensive damage to the box, refuse delivery and contact a Customer Service Specialist immediately.
  • Following are not returnable Final Sale are considered final sale orders and will not be accepted for return / refund.
  • Gifts With Purchase Free or discounted items shipped as promotional gifts with purchase must be returned along with the qualifying item in original condition as described in the Standard Return Policy. The retail value of the gifts with purchase not returned with the qualifying item will be deducted from the refund or credit amount.
  • Original condition means that there are no scratches, marks or blemishes on the product and the security tags are still attached. The product must not have been sized or altered in any way. Returns must be shipped via a prepaid traceable carrier, such as UPS or FedEx. In case of loss or damage, the customer is liable. (insurance is highly recommended)
  • Refusal of Delivery If a package is refused for delivery, the customer will be responsible for actual shipping charges incurred by eWatches.com. Once we receive the package back in our warehouse, we will issue a credit to the original credit card for the purchase price less the actual shipping cost of shipping the package to you.
  • Incorrect Shipping Address Provided Packages that are returned because of an incorrect address provided by the customer will be subject to additional shipping charges. When we receive the package in our warehouse, we will issue a credit to the original credit card for the purchase price less the actual shipping cost. This shipping charge will apply even if you were not originally charged shipping under a free shipping promotion. Requests for packages to be shipped again will be subject to actual shipping charges. The purpose of this is to defray unnecessary shipping costs and to allow us to offer the lowest prices possible.

How do you guarantee that my information is not sold or shared?
Click here to view our Privacy Policy

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